Answers for workshop teams considering Axlar

Axlar is an automotive management platform that connects the day-to-day workflow of a garage, from customer arrival to vehicle delivery.

Axlar is designed primarily for independent automotive garages and workshops operating in Qatar and United Arab Emirates.

Axlar is a web-based platform intended for modern desktop, tablet and mobile browsers. The desktop experience is best suited to detailed workshop administration.

Yes. Customer records can be associated with vehicle records so the workshop can keep ownership and service history organised.

Yes. Axlar supports public estimate approval links so customers can review and respond without needing an Axlar account.

Axlar currently supports manual WhatsApp sharing for customer-facing items such as estimates and approval links. The user chooses when to share the message or link. Automated WhatsApp messaging and API-based communication may be introduced in a future release.

Axlar supports Arabic invoice output alongside professional printable documents.

Yes. Axlar supports standalone invoices for transactions that do not need to start from a job card.

Yes. You can record partial payments and keep the remaining outstanding balance visible.

A job card keeps the vehicle, requested work, inspection, estimate, technicians, notes, progress and billing context in one structured workflow.

Yes. Axlar supports technician assignment and work progress within the job lifecycle.

Yes. Axlar supports multi-user access. Available user counts depend on the selected plan.

Multi-branch capability is available for growing operations under the appropriate plan.

Yes. Axlar uses role-based access control with defined roles for Owner, Admin, Manager, Service Advisor, Technician and Cashier. Each role has access to the parts of the workshop workflow required for that responsibility. Role permissions are currently defined by Axlar and should not be described as fully custom per-user permissions.

Email support.axlar@kxence.com or contact Axlar manually by phone or WhatsApp at +974 33981505. Existing customers should include their garage name and a clear description of the issue.